Office Hours: 9 a.m. to 6 p.m. eastern US time zone
Shipping Information:
Orders within the continental US are usually shipped via UPS, Fedex, or US Postal Service. Orders to all other destinations are usually sent via USPS. Shipping times depend primarily on item availability - many of our items are made-to-order. Expedited shipping requests are handled on an individual basis. Additional fees may be required for
international shipping of exotic leathers.
Satisfaction Guarantee and Pricing:
In addition to manufacturer's product quality guarantees Leathers to Boot guarantees your satisfaction with every purchase (subject to the returns policy below). You have thirty days from the time you receive an item to exchange or return it (in new and unworn condition) for any reason.
Refund, Returns and Cancellation Policies:
Items in new condition may be exchanged or returned within thirty days of delivery.
Christmas gifts may be exchanged through January 15th. Please
contact us for return authorization and shipping instructions. Unauthorized returns may be refused at our discretion. A restocking fee of 15% may be charged on returns. Restocking fees are also charged on cancellation of made-to-order products*. Clearance and close-out items may be exchanged for like-items but are non-refundable.
Click Here for our return/exchange request form in MS Word format.
Returns and Exchanges Shipping Address:
Leathers to Boot
5123 Perennial Drive
Holiday, FL 34690
USA
*Before any non-inventory order is put into production the customer is emailed with a production date estimate for their approval. Item(s) do not go into production until customer approval is received.